We understand that sometimes you may need to cancel an order. Our Cancellation Policy is designed to be straightforward and hassle-free.
Cancellation Window
Orders can be canceled within 24 hours of placement. Please contact us as soon as possible to ensure your cancellation request is processed in time.
How to Cancel an Order
Email us at [email protected] with your order number and request for cancellation. Our customer service team will confirm whether the cancellation is possible.
Refunds for Cancellations
If your cancellation request is approved, we will process a full refund to your original payment method. Please allow 7-10 business days for the refund to appear in your account.
Late Cancellations
If your order has already been processed or shipped, cancellation will not be possible. In this case, please refer to our Return & Refund Policy once you receive your order.
Special Circumstances
Different cancellation terms may apply to pre-order items and custom or personalized products. Contact us as soon as possible for these types of orders.
For any questions or assistance with cancellations, please email us at [email protected]. We aim to provide flexible solutions to meet your needs.